Walmart's produce guarantee isn't so easy - The Packer

Walmart's produce guarantee isn't so easy

08/12/2013 01:20:00 PM
Pamela Riemenschneider

The manager asked me when that was from, and I said just a few months ago, and she said she hadn’t heard of this policy.

So, clearly, the new policies haven’t made their way down to the local stores just yet.

I’ve dogged this Walmart location before. They had a pitiful display of SweeTango apples a few years back and this most recent visit wasn’t much better. I wanted some of Naturipe’s Berry Quick Snacks and couldn’t find any that weren’t out of date and moldy.

The bag of potatoes in question was the third I picked up because the other two were moldy, and I picked up some peaches and had to toss one back because someone had taken a bite out of one of them.

I hope this means that Wal-Mart’s Fresh-Over hasn’t hit my store yet because if it has, I don’t think it’s going to do much to improve produce execution on a whole.

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utah  |  August, 16, 2013 at 06:56 AM

SEE, Try shopping at your nearest farmers market!

Powell, OH  |  October, 16, 2013 at 09:43 AM

I too attempted to receive a refund for bad produce. I was denied my request for two bogus reasons. I was told I passed the 7 day limit, I didn't have the product with me. Nowhere on the sign does it mention a time frame or that I have to bring the product back-it says bring your receipt back. The guarantee is obviously a ploy to increase sagging produce sales, not be good to cuatomers. I will be very leary of buying produce at Walmart as they are never very good. I recommend buying where you know you can make a return with no hassle. There is a long list. Doug L

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