“You do have to follow up,” Frazier said. “We’re a lot more involved in the importer end of it. The risks, the penalties, we certainly don’t want to fall on us.”
Brokers say import clearance time, or how long it takes to get cargo released by customs agents, has so far remained about the same as it was prior to the rules.
Fitzgerald said his department has added four or five employees to its 110-person staff in the past year to specifically handle ISF work. The new rules have brought some benefits when it comes to planning, he said.
“It allows us to see what’s coming in a lot sooner, forecast a week or two ahead of time,” he said. “We’re able to see what’s coming down the pipeline a lot sooner.”