When it opened in 1997, Total Quality Logistics had two employees at its lone office in Cincinnati. When its most recent round of expansion is completed, the third-party logistics giant will have more than 2,800 employees at 27 offices in 16 states.
“We can serve our customers from almost anywhere though the use of technology, but in order to access the talent we need to serve our customers and continue to increase our market share, it was necessary to expand our footprint,” executive vice president Kerry Byrne said after the company opened its Atlanta office in August.
Another new office is planned for early September in Fayetteville, Ark. TQL opened offices in Houston and Jacksonville, Fla., in 2013. In addition to Atlanta and Fayetteville, the company and has opened offices in Daphne, Ala., and St. Louis this year.
“It is important for us to locate in states that are committed to economic development and job growth,” Byrne said. “Our national satellite offices are extremely important in our ability to grow market share and continue to be the leading service provider in the third-party logistics industry.”
TQL works with more than 50,000 carriers across North America, giving the company access to millions of trucks to help its customers move freight efficiently and economically. The company moves more than 20,000 loads a week. Byrne said the tight supply of drivers and trucks likely will keep TQL’s services in high demand.
“Freight demand is projected to remain on the rise in the second half of this year, which will continue to put more pressure on capacity,” he said. “The tight market has given us a chance to show what we do best — accessing quality capacity. The years we’ve spent developing a deep and broad network of quality carriers is a big plus to customers. Even customers with relatively small transportation spends are turning to third-party logistics companies.”