Investment in cherry merchandising can pay off - The Packer

Investment in cherry merchandising can pay off

05/21/2013 02:05:00 PM
Tom Karst

CHELAN, Wash. — There is a wide variability in the success that retailers have with cherries, and Northwest cherry marketers are trying to urge retailers to see the upside in more effective cherry merchandising.

While some retailers market cherries in as an offensive strategy, there are have retailers that think of cherries as a defensive tactic, said Mac Riggan, vice president of marketing for Chelan Fresh.

“We’re trying to convince more and more of those retailers that there is nothing that beats cherries for sales,” Riggan said.

That is accomplished through aggressive ad programs, demonstration support and branded efforts such as the Disney program, he said,

“Kids aren’t a natural cherry customer, and we’ve had moms write to us and say, ‘Your Disney characters on the bag engaged my kid, and we bought cherries for the first time,’” Riggan said.

Retailers are asked for space and location to move cherries, Riggan said.

“You like a nice 4-feet-deep by 8-feet-wide display right when consumers come in so you are engaging them,” Riggan said.

Customers also appreciate larger signs on cherry displays, he said. That big sign conveys value, he said.

Cherry marketers generally aren’t having trouble getting retail display space, said Roger Pepperl, marketing director for Stemilt Growers, Wenatchee.

“They know the answer — they’ve got to sell cherries when they are around,” he said.

During key weeks, Pepperl said cherries can account for as much as 15% of weekly produce sales. Primary displays, secondary displays and ad support all come fairly readily, Pepperl said.

Secondary displays in retail stores help to move fruit and more and more retailers are using them, said Suzanne Wolter, director of marketing at Rainier Fruit Co., Selah.

Wolter said some retailers have experimented with secondary display to expand the display within the produce department and also to merchandise cherries near checkout lanes. Adequate store personnel is necessary to maintain the displays outside the produce department.

“If you can accomplish that, what a great place to have cherries,” she said.

Late season sales

The 2011 and 2012 seasons surprised the industry with the late season cherry volume, said Bob Mast, president of Columbia Marketing International Corp., Wenatchee.

“We’re really striving for more late season promotions,” he said.

Mast said CMI did some tests with retailers last year where supermarkets held fairly aggressive prices for the entire month of July rather than just doing one hot promotion for the Fourth of July.

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