At that point, an opportunity to advance his career came when Webber was approached by The Produce Reporting Co. (Blue Book), Carol Stream, Ill.
Webber helped set up the Trading Assistance Department at the Blue Book and helped Blue Book members resolve issues without necessarily taking them to PACA.
When the DRC was being formed, Webber was on the task force to create it. Webber was instrumental, along with Blue Book’s Jim Carr, in the founding of the Dispute Resolution Corporation in 1997.
The DRC asked the Blue Book to handle dispute resolution functions for the DRC. For the first six years of the DRC, Webber’s staff at the Blue Book handled both the Blue Book disputes and the DRC disputes.
In 2005, Webber left Blue Book to work full time at the Dispute Resolution Corp. until he ascended to the presidency of the DRC in the last year, succeeding the esteemed Stephen Whitney.
While filling those big shoes, Webber said one of the biggest challenges he faces now is to train and empower his staff at the DRC so they are ready for what the future holds.
“I’m always urging them to get people talking,” he said, asking questions such as, “Why do you think it happened? Why do you think he did that to you? What did he have to gain?”
Getting people to answer those questions often uncovers the answer to the problem, he said.