Sir Terance Conran said this about customer service: “That’s what I say about restaurants – the back part is manufacturing, the front part is retailing, the theatre is what holds the whole thing together.
In a (very) superficial review on the legendary playwright William Shakespeare, I read this: “In a tragedy, when good is destroyed with evil, the loss is known as a ‘tragic waste.’”
Dave was to produce management what Gen. George McClellan was to organizing Union troops during the Civil War: very thorough and one who left little to chance.
Amid our country’s decades-high inflation, some are predicting interest rates will skyrocket, as well. It reminds many economists of the same situation that occurred in the late 1970s.
