Wiliot launches AI-powered chatbot

WiliBot will enable users to learn more about the location and condition of products tagged with Wiliot’s Pixel.

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Wiliot says users can ask WiliBot questions such as “What’s the shelf life of this product?” “How did it get to the store?” “What product should I stock next and why?” “What is the carbon footprint of this product and why?”
(Photo: Thitichaya, Adobe Stock)

Cloud-based, machine-learning platform Wiliot says it has launched WiliBot, a generative artificial-intelligence chatbot that enables natural-language conversations with any ambient internet-connected product.

Wiliot users can ask WiliBot questions such as “What’s the shelf life of this product?” “How did it get to the store?” “What product should I stock next and why?” “What is the carbon footprint of this product and why?” according to a news release.

Wiliot’s ambient data platform uses stamp-sized, self-powered internet-connected Pixels that affix to products, packaging, containers, crates, pallets and more. The Pixels communicate the location, temperature, humidity and carbon footprint to the Wiliot cloud via Bluetooth. Wiliot users can then analyze this data. The company also developed machine-learning algorithms that can identify supply chain “events” that generate alerts or AI responses automatically.

“Ambient [internet connectivity] generates vast amounts of data about trillions of everyday things, and GenAI can uniquely make sense of all that data,” Wiliot CEO Tal Tamir, Wiliot said in the release. “GenAI learns by analyzing vast amounts of data. To a real extent, that data has so far been finite, but ambient [internet connectivity] presents massive new physical world datasets that a GenAI platform like WiliBot — and others — can use to describe products, materials, supply chains, and everything connected to the internet.”

Wiliot said it will roll out WiliBot more broadly to its customers in late 2024 and 2025.

“Wiliot’s ambient data platform already allows companies to gain unprecedented intelligence about trillions of products,” Tamir said. “Now more businesses — and in the future, consumers — will be able to ask about and easily understand everything about those products. With WiliBot, we’re answering the question, ‘What if your products could talk?’ Now they can, in natural language, thanks to WiliBot.”

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