Armand Lobato

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I was doing some spring cleaning when Russ T. Blade emerged from behind some folders. “Rusty,” as readers know is the miniature imaginary produce manager who occasionally drops in to talk shop.
I hear the most interesting things while shopping.
I can tell you what turns off potential customers.
If only we could read what our produce customers are really thinking.
Products that win produce department category ownership and placement generally help drive fresh produce sales as well.
Courtesy, and by extension professionalism, begins at the top. Or it should.
As summer is peak season for produce volume and sales, it is also peak season for shrink.
You’ve heard of razor-thin margins? That’s the grocery business.
All retail details are important, but at some point, someone has to take charge and say, “OK, let’s run with this.” And move on.
How is the produce department similar to soda, to chips, to beer?