Armand Lobato

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It was ugly. It was all at once curious, sad, remarkable, shocking and sobering.
As we delve ever deeper into the coronavirus COVID-19 situation, food distributors and retailers are discovering this pandemic may unfortunately be with us for at least the immediate future.
I observe the produce clerks in my neighborhood store and the profiles and demeanor are much the same. The crews go about their stocking as usual in the midst of the COVID-19 pandemic.
It’s time to take a break from the recent coronavirus theme dominating the news lately. I think that’s probably all right — I suspect even welcomed at this point.
The common phrase lately has to be “I’m looking forward to getting back to normal.”
In the midst of the COVID-19 pandemic, I sometimes struggle to find some ray of hope, some lesson that we may have overlooked that we might carry with us when it’s all over.
My quarantined focus, like that of so many folks now, is the grocers in my immediate area.
“You’re a produce person? I would buy more fresh produce if I only knew what was in season — you know, what’s really good right now.”
As produce supervisors, we were often looked at as retail “cops,” making unannounced visits around our 66-store chain to drop in on produce managers and see what kind of shape their departments were in that day.
If you haven’t noticed, top-notch customer service is my pet peeve.