Armand Lobato

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Who sets the pace in your department?
Old-time salespeople used to say it all the time, “Don’t sell ‘em the steak, sell ‘em the sizzle.”
I was thumbing through a copy of “The Packer, a Century of Produce,” published in 1993. It’s a rich collection of reflections, produce and people.
Eighty percent of a produce supervisor’s time is typically spent with 20% of the produce managers.
Thanksgiving can catch produce managers off guard, especially after a relatively slow six weeks or so leading up to the holiday.
Everyone has a job, and yet ... produce people sometimes spend too much time in a checkstand.
“Ugh! This Saturday night I have inventory.”
Pumping up or building massive produce displays is not uncommon during the holidays.
The produce world was saddened last week to learn of the passing of Frieda Rapaport Caplan, founder of Frieda’s Inc., Los Alamitos, Calif.
My store’s produce department seems to get worse all the time. The place was a shambles again today. It was nearly midday and the crew was just starting to get caught up.