In the wake of DoorDash’s announced acquisition of Instacart, independent grocers and state retail associations nationwide are throwing their support behind the deal. Industry leaders note that bringing the two companies together will strengthen their operations and elevate the shopping experience for local customers.
Built on a shared commitment to helping neighborhood businesses thrive, the combined company will equip grocers and retailers of every size with a unified, comprehensive suite of digital tools to compete head-to-head with major national chains.
Across the country, retail associations and independent grocers representing thousands of storefronts are applauding the partnership. Here’s what they’re saying.
Milam’s Markets, Chief Administrative Officer Chad Milam (Miami-Dade County, Fla.)
“Every day, we have to compete against some of the largest retailers in the world. As a family-owned and operated business, we’ve appreciated the growth and technology support both Instacart and DoorDash have provided over the years. With DoorDash and Instacart as one company, we’re confident we’ll be able to compete in the Miami grocery market even more effectively.”
Northgate Gonzalez Market (Southern California)
“As a family business, we’ve always believed in welcoming every guest like family, whether they visit our stores or shop with us online. We look forward to continuing our work with DoorDash and Instacart to bring the flavors and warmth of Northgate Gonzalez Market to the communities we call home.”
Woodlands Market, Chief Merchandising Officer Trei Campbell (Marin County and San Francisco, Calif.)
“Woodlands is a California market built around meals and moments that leave you hungry to come back. Our longstanding partnerships with DoorDash and Instacart help us bring that experience to more of our local communities, and we believe bringing the two companies together will help us deliver it even better.”
JONS Fresh Marketplace, Chief Information Officer Manuel Sauceda (Greater Los Angeles Area)
“We take pride in bringing our neighborhoods the foods they love and the flavors that remind them of home. We value our partnerships with both DoorDash and Instacart and are excited about this news. We look forward to continued growth together, reaching more customers and better serving the communities that make JONS who we are.”
Westside Market, CEO George Zoitas (New York City)
“As a family-owned and operated business, Westside Market takes pride in providing the neighborhoods we serve with the highest-quality foods and hard-to-find products. We feel that DoorDash and Instacart coming together helps us continue to provide the best experience for our customers.”
Coborn’s, Vice President of IT Josh Wing (Minnesota, North Dakota, South Dakota, Wisconsin, Michigan and Illinois)
“As a regional grocer, we compete every day with much larger players, and Instacart has helped us do that with technology and tools we couldn’t build on our own. We’re encouraged by what Instacart’s potential partnership with DoorDash could mean for grocers like us, with more resources and capabilities to help us grow and serve our communities.”
Food City, Senior Director of Marketing Misty Deskins (Kentucky, Virginia, Tennessee, Georgia and Alabama)
“We’ve been focused on growing our e-commerce business with DoorDash and Instacart for several years and continue to see customer expectations for the digital experience evolve. As we continue to invest in those platforms, we’re excited about DoorDash’s acquisition of Instacart. Together, these valued partners will enable us to keep innovating to exceed customer needs and improve their shopping experience.”
Hays Food Town Inc., President Jon King (Arkansas and Missouri)
“As a family-owned supermarket company, we recognize the importance of embracing technology to compete in an increasingly challenging grocery market. DoorDash and Instacart have provided us with valuable opportunities to reach more customers and offer the convenience they expect. We’re excited about the potential of these two innovative companies coming together and believe their combined technology, resources and expertise will create even greater opportunities for regional grocers like Hays to grow, compete and better serve the communities that depend on us.”
Connecticut Retail Network, President Tim Phelan
“Connecticut retailers and grocers are committed to giving their customers a great shopping experience, and today that means offering delivery. DoorDash and Instacart together will help retailers and grocers keep pace with rapid technological change and evolving customer preferences, so they can keep supporting Connecticut’s economy and jobs across the state.”
Minnesota Retailers Association, President Bruce Nustad
“We’ve heard positive feedback from retailers about how DoorDash and Instacart help them reach customers and meet growing expectations for convenience. Today’s customer expects last-mile delivery to be part of the shopping experience, whether they’re buying from a neighborhood store or a national retailer. DoorDash’s acquisition of Instacart would seem to build on those strengths and should enable even better service for retailers and their customers. We support opportunities like this to improve delivery, help retailers grow and make it easier for consumers to shop the stores they value.”
