Armand Lobato

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Want to send a message to customers that your store is the place to shop for fresh produce? Columnist Armand Lobato offers some “neat” advice.
Most produce departments’ busiest period will begin around Memorial Day, and every business is looking for help amid a labor shortage. And if you have the people, there’s more still to do, says columnist Armand Lobato.
When a store’s produce operations turn into disaster, “savior” managers are needed to right the ship — but their methods and personalities aren’t what some expect from a department leader, says columnist Armand Lobato.
With all the work to do in a produce department, it can be tempting to skip breaks — but ensuring workers and managers keep to their scheduled stoppages is vital to any operation, says columnist Armand Lobato.
Any retail grocery chain is susceptible to regress and failure. The produce department figures prominently in customer satisfaction, store profits — and the future of a store or chain, explains columnist Armand Lobato.
Mishandling an inbound produce load can make the work done before its arrival all for naught — and it’s a recipe for rapidly declining quality, unsatisfied customers and increased shrink, says columnist Armand Lobato.
It’s Potato Lover’s Month, and what’s not to love about the budget-friendly, nutritious potato? Tell customers how to handle this produce rock star’s sensitive side to ensure the spuds they’re buying don’t go to waste.
When pursuit of a sought-after position doesn’t go as expected, Plan B isn’t necessarily a lesser option. Columnist Armand Lobato shares the lessons one produce pro learned in taking a step down in order to move up.
With merchandising and labor demands for March Madness, spring break, Easter and more on the horizon, produce managers should analyze the challenges like a chess grandmaster, says columnist Armand Lobato.
It helps to grade well on quality assurance, because when things get out of control, it’s often a downward spiral that follows, says columnist Armand Lobato.