Armand Lobato

Latest Stories
There’s a lot to be said about simple momentum. Take for example, my regular workweek. Like many other produce professionals, I have my share of paperwork.
A Tisket, A Tasket…
Every decent story, and likewise many lessons begin with: Once upon a time…
Sir Terance Conran said this about customer service: “That’s what I say about restaurants – the back part is manufacturing, the front part is retailing, the theatre is what holds the whole thing together.
If you have time to lean…
I was nibbling on the last of some Christmas cookies when Russ T. Blade appeared from behind my Rudolph-reindeer coffee mug.
“There’s a dozen other people lined up for just a couple of management positions. What makes you different from everyone else?”
In a (very) superficial review on the legendary playwright William Shakespeare, I read this: “In a tragedy, when good is destroyed with evil, the loss is known as a ‘tragic waste.’”
The bottom line is this … Fill in the blank, right?
A wise produce manager once told me, “Always be extra-kind to kids. They are tomorrow’s customers.”