Armand Lobato

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While some think produce retail specialists stop by only to criticize, a manager can seize the chance to tap into a valuable resource with experienced eyes, says columnist Armand Lobato.
Assumptions about covering for veteran clerks on vacation can backfire. Columnist Armand Lobato explains how to secure commitments for that vital extra help.
A misguided approach to pricing can cost you loyal customers. Columnist Armand Lobato discusses how to achieve sales goals and keep shoppers satisfied.
From sights, sounds and smells, stores have a variety of methods to entice shoppers, and produce has its own toolkit to capture maximum sales, says columnist Armand Lobato.
All produce buying trips are educational, but some more memorable than others, says columnist Armand Lobato of visiting grape growers and shippers in Chile.
The start of workday can be an experience that benefits the produce aisle and its people, says columnist Armand Lobato.
Nothing beats great customer service, and having responsive and knowledgeable produce clerks helps a grocer stand out, says columnist Armand Lobato.
A full produce markdown rack can be a symptom of inefficiencies contributing to increased shrink, says columnist Armand Lobato.
By being available for weekend and evening shifts from the start, new employees can enhance their reputation and the chance of getting their preferred schedule later on, says columnist Armand Lobato.
The ideal store conditions in place for a grand opening often tail off over time, says columnist Armand Lobato, so what’s a realistic expectation that’s also good enough for customers?