Consumers quickly shifted to online grocery shopping during the pandemic, and that trend is likely to continue as shoppers become more accustomed to the convenience of shopping from home.
Retailers learned some valuable lessons about the need to stay flexible, the importance of putting the employee and customer safety first, and the critical role supermarkets serve in times of crisis.
If retail is theater, produce takes center stage at Hy-Vee. The 285-store supermarket operates food and drug stores in a variety of formats. Hy-Vee has seen its produce department grow steadily over the past decade.